Privacy Policy

Introduction

Welcome to Kahani Suno ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our audio streaming platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.

Kahani Suno is operated by an individual and is not a registered company. We currently do not maintain a public phone number or physical office for contact.

By using our service, you consent to the data practices described in this policy.

Information We Collect

Personal Information

Account Information: When you create an account, we collect your name, email address, username, and password.
Profile Information: Optional profile details such as profile picture, bio, and preferences.
Communication Data: Messages you send us through contact forms or support channels.

Usage Information

Listening Activity: Audio content you play, pause, skip, bookmark, or download.
Search Queries: Terms you search for on our platform.
Device Information: Device type, operating system version, and app version.
Log Data: IP address, access times, pages viewed, and referring URLs.
No Device Identifiers: We do not collect advertising ID or persistent device identifiers in the mobile app.

Automatically Collected Information

Cookies & Tracking: We use cookies and similar technologies to enhance your experience.
Analytics Data: Performance metrics and usage statistics collected by our backend services.
Location Data: Approximate location based on IP address (not precise GPS coordinates).

How We Use Your Information

Service Delivery

Provide and maintain our audio streaming services, including personalized recommendations.

Account Management

Create and manage your account, authenticate users, and provide customer support.

Service Improvement

Analyze usage patterns to improve our platform and develop new features.

Communications

Send service updates, newsletters, and promotional content (with your consent).

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party companies that help us operate our platform (hosting, analytics, payment processing, customer support).

Legal Requirements

We may disclose information if required by law, to protect our rights, or to ensure the safety of our users and the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: Data transmission using SSL/TLS encryption
Access Controls: Limited access on a need-to-know basis
Secure Storage: Encrypted data storage and regular backups

Regular Audits: Security assessments and vulnerability testing
Staff Training: Privacy and security awareness for our team
Incident Response: Procedures for handling security breaches

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Access & Portability

Request a copy of your personal data and download your information in a portable format.

Correction

Update or correct your personal information through your account settings or by contacting us.

Deletion

Request deletion of your personal data, subject to certain legal and operational requirements.

Restriction

Limit how we process your data in certain circumstances while maintaining your account.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, maintain session state, understand audio listening patterns, and deliver relevant advertisements.

Type	Purpose	Duration
Essential	Required for basic website functionality, authentication, and security	Session/Persistent
Functional	Remember your playback preferences, volume, and theme settings	Up to 1 year
Analytics	Understand how listeners interact with series and episodes to improve our catalogue	Up to 2 years
Advertising (Google)	Serve relevant advertisements, measure ad performance, and prevent fraud	Up to 13 months

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Google AdSense & Third-Party Advertising Disclosures

Advertising Partner Notice & Cookie Disclosure

We partner with third-party advertising networks, primarily Google AdSense (operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to display advertisements when you visit our website. These companies may use cookies and web beacons to collect information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Google DoubleClick DART Cookies & Ad Personalization:

Third-Party Cookies: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites on the Internet.
DART Cookie: Google's use of advertising cookies (including DoubleClick / DART cookies) enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet.
No Personally Identifiable Information in Ad Beacons: These cookies do not store personally identifiable information such as your name, email address, or physical address, but identify your browser and device through anonymous identifier tokens.

How You Can Opt Out of Personalized Advertising:

You have the complete right and ability to opt out of personalized interest-based advertising at any time:

Google Ads Settings

Manage what information Google uses to show you ads and turn off ad personalization:

Visit Google Ads Settings

Digital Advertising Alliance

Opt out of third-party vendor cookies across multiple ad networks simultaneously:

AboutAds.info NAI Consumer Opt-Out

CCPA / CPRA & State Privacy Rights (Do Not Sell or Share My Information):

Under the California Consumer Privacy Act (CCPA) as amended by CPRA and similar US state laws, residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising. We do not sell your personal data for monetary consideration. If you wish to opt out of interest-based ad tracking, you can use the opt-out links above or enable Global Privacy Control (GPC) in your browser.

Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

Analytics

Internal analytics processed on our servers; the mobile app does not use third-party ad SDKs.

Payments

Payment processors for subscription and purchase transactions.

Infrastructure

Cloud hosting providers for data storage and content delivery.

Support

Customer support tools and communication platforms.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account Data: Retained while your account is active and for a reasonable period after account deletion.
Usage Data: Typically retained for 2-3 years for analytics and service improvement purposes.
Communication Records: Customer support interactions kept for up to 3 years.
Legal Requirements: Some data may be retained longer to comply with legal obligations.

Children's Privacy

Age Requirement: Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

Adequacy decisions by relevant authorities
Standard contractual clauses approved by regulatory bodies
Certification schemes and codes of conduct

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through:

Email notification to registered users
Prominent notice on our website
In-app notifications

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us by email:

Email Support

privacy@kahanisuno.fun